Withdrawing Funds Back to Your Wallet
When you are ready to move winnings out, head to the cashier and select 'Withdraw'. We send payouts to the same wallet or bank account you deposited from — this keeps the process consistent and reduces verification friction. You will need to confirm your payout destination before the first withdrawal is processed; after that, saved details speed things up. Our team reviews
withdrawal requests in the order they come in, and we aim to keep queues short. No payout is processed until identity verification on your account is complete.
- Open withdraw in the cashier — Go to your rm100k cashier and tap 'Withdraw'. You will see your verified payout options and available balance.
- Select payout destination — Choose your Touch 'n Go eWallet, Boost or GrabPay account, or your DuitNow-linked bank. Unverified destinations are not accepted.
- Enter the amount — Key in the amount you want to withdraw. The cashier will flag if the amount falls below the minimum or exceeds your available balance.
- Submit and wait for processing — Confirm the request. Our team processes withdrawals in queue order. You receive a notification once the payout leaves our end.